Jonathan Crane 1 posts 0 comments

Jonathan Crane is the Chief Commercial Officer of Amelia, an IPsoft Company, the world’s largest privately held AI software company delivering cognitive, conversational solutions for the enterprise.

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Chatbots in B2B: 2021 Predictions

Jonathan Crane Dec 17, 2020 0

Traditional chatbots are notorious for being stiff, robotic and ineffective at carrying on a conversation. They can ask questions but will be easily stumped if customers do the same.…
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