Client management has become more important than ever. In the competitive business world, marketers and sales teams must keep igniting the spark between the brand and the consumer. When…
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AI-driven solutions from Bell Integration, a leading global IT services provider, and Kore.ai, a leader in enterprise generative and conversational AI Bell Integration, a leading…
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OnviSource and TForge have announced a joint venture aimed at transforming contact centers through AI-driven analytics and automation. Their solutions focus on enhancing communication…
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Overall, sales appears to be returning to growth, with a 19 percent growth rate across all organizations surveyed Revenue teams using AI plan to hire more aggressively than those who…
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The integration enables mutual customers to drive strategic purchasing and supplier relationship management decisions more efficiently on the Coupa platform EcoVadis, the…
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New Five9 Survey Finds That Nearly 60% of Gen Z Says AI Chatbots Excel at Speedy and Convenient Customer Service, While Humans Still Preferred for Complicated Problems Sixty…
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U.S.-based Research by Vonage explores consumer sentiment around AI for customer support, highlighting perceived benefits and lingering concerns Improved efficiency and personalized…
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In its 2024 ‘State of AI in Sales Report,’ Pipedrive found that Nearly half (47%) of current AI users have no immediate plans to further integrate AI into their workflows…
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Designed to tackle fragmented systems and siloed data that lead to frustrating customer experiences, Maven AGI's enterprise AI agent platform empowers businesses to unify their systems…
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Survey also finds 73% of retailers plan to increase software spending in 2025, prioritizing investments in IT and cybersecurity, artificial intelligence, retail management, and…
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