xMatters Expands Google Cloud Integrations to Deliver End-to-End Incident Response and Management

xMatters (www.xmatters.com), developer of a leading digital service availability platform that prevents IT issues from becoming business problems, today announced the addition of two new integrations: Google Kubernetes Engine (GKE) and Google Cloud Run (Cloud Run). Google Cloud customers count on GKE and Cloud Run to deploy and manage their containerized applications. Cloud Run and GKE integrations with xMatters help safeguard the deployment of digital services to the cloud for even greater digital service resilience. The new integrations, combined with xMatters’ existing Google Operations Suite, create xMatters’ first incident management integrations suite built for Google Cloud.

Read More: Medallia Partners With Adobe To Deliver Complete View Of End-To-End Customer Experience Journey

“When digital services are underperforming, the impact can be profound,” said Troy McAlpin, xMatters CEO. “xMatters provides businesses with a safety net so that if their services, whether in the cloud, on premises or in a hybrid architecture, stop performing as expected, they may be quickly and automatically returned to normal. We’ll continue expanding our integrations with Google Cloud so that our joint customers have all the incident response and management tools necessary to maintain their services and provide excellent customer experiences.”

GKE and Cloud Run are vital components of containerized architecture and applications. In its latest research, The Cloud Native Computing Foundation found that Kubernetes and other cloud-native programs are exploding in popularity, with 84% of companies using container-based applications in production in 2020. The addition of these new integrations into xMatters support cloud businesses who depend on containerized applications to streamline their IT operations.

Read More:  Twilio Powers Video For Doximity Telehealth App Used By Over 100,000 U.S. Physicians

xMatters customers can add GKE and Cloud Run integrations directly into their existing monitoring and alerting workflows in Flow Designer, xMatters’ drag-and-drop workflow builder. Once added, customers can complete tasks including automating continuous container deployment, orchestrating and auditing remediation for continuous improvement and creating end-to-end cloud infrastructure incident management. To enhance efficiency and availability of their cloud offerings, xMatters and Google Cloud users can now:

• Manage traffic, scale and run commands for containerized applications within Google Cloud’s infrastructure with the GKE integration as part of a remediation workflow in xMatters
• Rollback deployments for applications on Cloud Run using response options and workflows in xMatters
• Monitor, troubleshoot and improve their cloud infrastructure using Google Operations Suite in xMatters’ connected toolchains to orchestrate resolution processes for incident management in Google Cloud

By expanding xMatters’ integration library with GKE and Cloud Run, customers can safeguard their cloud based digital assets from migration to scale. The introduction of these new integrations with Google Cloud helps xMatters further end-to-end incident management, wherever services live, reside or operate.