Chorus.ai Brings Smart Playlists to Mobile

Artificial Intelligence (AI)Mobile & Field Sales Enablement

By STS News Desk On Mar 28, 2019

Chorus.ai Brings Smart Playlists to Mobile

Conversation Intelligence Platform Uses AI to Optimize Sales Coaching On-The-Go

Chorus.ai, the leading Conversation Intelligence Platform for high-growth sales teams, announced Smart Playlists for mobile. Built to securely capture, store and analyze sales calls and meetings, Chorus.ai solves the challenge of maximizing the opportunity of managers to impact team performance through coaching, even with limited time.

Today @chorus_ai announces Smart Playlists for mobile. The Platform uses #AI to optimize #sales #coaching on-the-go

The Chorus Mobile app, paired with proprietary Smart Playlist technology, surfaces critical moments from sales calls that a manager should review, and allows them to provide personalized feedback to their teams. Using the mobile app, sales reps can now better prepare for customer interactions by reviewing sales calls, key moments and manager feedback while on-the-go. The solution proactively identifies patterns within conversations, and automatically curates playlists of relevant calls utilizing Chorus.ai’s proprietary AI-driven technology. With the Chorus Mobile app, users are no longer tethered to a computer and can take coaching and call preparation with them anywhere.

“Our mobile app is designed for managers and executives that are away from their desks, commuting, or traveling and need the ability to stay on top of their most important deals and customer conversations,” said Roy Raanani, CEO and Co-Founder of Chorus.ai. “It’s the next step in helping our customers drive better sales outcomes through technology.”

According to Gartner, by 2020, 30 percent of all B2B companies will employ artificial intelligence to augment at least one of their primary sales processes. Chorus.ai’s sophisticated AI engine powers Smart Playlists to increase efficiency in business conversations. Designed to improve how leaders manage sales teams, Smart Playlists enables managers to curate a collection of the most important call moments to train and onboard reps.

“Other vendors in the industry are still in the infant stages of AI application, but we have true AI technology that is proven to make sales teams better at their jobs,” said Raanani. “By using AI to automatically identify the most critical calls that need to be reviewed, we’re providing ability for busy reps, managers, and VPs of Sales to find the calls that most need their attention.”

Companies such as Adobe, Zoom and Procore use Chorus.ai to improve sales conversations. Chorus.ai was also recently named a finalist in the Artificial Intelligence Excellence Awards and Gold Stevie Winner for Sales Performance Management for its Smart Playlist technology.