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Everseen, the market leader in AI-powered revenue recovery, trusted by 11 of the top 20 global retailers, becomes the only company that recovers revenue for retailers at scale and delivers full-store intelligence on a single AI platform
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Viztel turns retailers’ existing store cameras into store-wide intelligence on how shoppers and products move, how they engage and dwell, how queues form, and where freshness or safety issues arise, with no facial recognition and no personally identifiable information
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Retailers get one AI platform connecting loss prevention, store operations, workforce productivity, and the customer experience, areas that have historically required separate vendors and dashboards
Everseen, a global leader in Vision AI solutions for the retail industry, announced it has acquired the Viztel portfolio from RadiusAI, extending its Vision AI platform from the checkout across the entire store. The acquisition closes the blind spot between checkout and the broader store, giving retailers a single AI-powered view of customer journeys, operations, and store performance while extending Everseen’s market-leading revenue recovery platform into full-store intelligence.
Everseen has become the industry’s leading platform for AI-powered revenue recovery, helping the world’s largest retailers improve profitability through solutions including EverCheck, EverShelf and EverEagle. Viztel extends that intelligence across the entire store: from the moment a shopper walks in to where they move, what they engage with, how long they dwell, how queues form, and how they check out. Together, they create a unified Vision AI platform spanning checkout, shelves, inventory, store operations, workforce productivity, and customer journeys—giving retailers one intelligent view of the physical store.
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Viztel is a computer vision platform that turns existing camera infrastructure into business intelligence spanning customer- and product-journey analytics, heat maps and dwell time, queue and occupancy analytics, inventory and freshness monitoring, and hazard and safety detection. It is built with privacy by design: Viztel generates insight from anonymized data, with no facial recognition and no capture of personally identifiable information, helping retailers pursue store-wide intelligence while meeting their privacy and data-protection obligations. The result is a view of not just what is happening across the store, but why, so retailers can act on it.
The acquisition strengthens Everseen’s portfolio in three areas:
- Extend intelligence beyond checkout: Understand customer and product journeys from entry to exit.
- Optimize store performance: Improve labor allocation, merchandising, queues, and operations.
- Protect inventory and shoppers: Monitor freshness, safety, and on-shelf conditions.
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“Everseen became the market leader by helping retailers recover value at scale through Vision AI. With Viztel, we’re extending that same proven intelligence beyond checkout to the entire store,” said Joe White, Chief Executive Officer of Everseen. “Bringing together customer and product journeys, store operations, workforce productivity, and revenue recovery on one AI platform makes us uniquely positioned to help retailers understand not just what’s happening in their stores, but why—and act on it.”
“We built Viztel to give retailers a complete picture of everything that happens in their stores, and I’m delighted that this portfolio is moving to Everseen,” said Bobby Chowdary, founder and CEO of RadiusAI, who is joining Everseen as part of the acquisition. “Everseen is exactly the right place to take this technology to the next level. Their expertise, platform, and scale mean Viztel will only get better from here.”
