Groove is One of the Highest-Rated North America Customers’ Choice Providers in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Sales Force Automation Report
Sales engagement platform shares North American Customers’ Choice distinction with HubSpot, Oracle, and Salesforce
Groove, the leading sales engagement platform for enterprises using Salesforce®, announced that it is one of the highest-rated North America Customers’ Choice providers in the December 2020 Gartner Peer Insights ‘Voice of the Customer’: Sales Force Automation report. Groove received a 4.7 out of 5 rating from peer-sourced reviews included in the 2020 Gartner Peer Insights report for the Sales Force Automation category. Groove shares the North America Customers’ Choice distinction for Sales Force Automation with HubSpot, Oracle, and Salesforce.
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Groove’s extends the power of Salesforce, the world’s leading CRM platform, by automating workflows, accelerating sales productivity, and increasing the value of an enterprise’s investment in sales force automation. By acting as a seamless engagement layer, Groove plays an important role in helping its customers accelerate Salesforce adoption across sales, account management, marketing, and other customer-facing teams.
The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure a fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
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“Groove is more than a sales engagement platform, it’s an informational bridge between the Salesforce and Google ecosystems,” said Jason Shinn, chief information officer for Enterprise Bank. “With Groove, our sales teams can access real-time account history and update Salesforce without leaving their inboxes, which saves them time and increases their effectiveness.”
“We are deeply honored to have been recognized by our customers for sales force automation,” said Chris Rothstein, CEO of Groove. “CRM platforms are only valuable to a company if employees use them, and we are proud to have solved this challenge for our customers.”
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