CIOs Face Competing And Complex Priorities In 2021, Finds New Snow Software Report

Snow Software, the global leader in technology intelligence, today released the 2021 IT Priorities Report, a comprehensive look at the issues and trends driving next year’s technology agenda.

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Aligning surveys of 1,000 IT leaders and 3,000 workers in the United States, United Kingdom, Germany and Australia found that while Covid-19 has created new concerns and deepened traditional challenges for IT, organizations with complete insight and governance of their technology ecosystem are better positioned to achieve their priorities.

In fact, mature technology intelligence – defined as the ability to understand and manage all technology resources – correlated to resilience and growth. Of the IT leaders classified as having mature technology intelligence, 79% were confident in their organization’s ability to weather current events and 100% indicated that innovation continues to be a strategic focus for their organization.

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“IT teams around the world had to contend with extraordinary challenges this year due to the impact of Covid-19,” said Alastair Pooley, Chief Information Officer at Snow. “The complexities, risks and budget concerns IT departments traditionally face have been exacerbated, and a rapid acceleration of digital transformation and cloud adoption has brought new issues to the forefront. Now more than ever, IT leaders need to be in a position to quickly adapt to these macro trends as they define their top technology priorities in 2021.”

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