ThoughtWorks launched the Digital Fluency Model (DFM), to help business and technology leaders build the digital capabilities necessary to navigate uncertainty and establish long-term organizational resilience.
With businesses of all sizes facing unprecedented disruption and change, the DFM helps companies create agility by refocusing business and technology investments to reduce risk and accelerate value creation.
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Unlike most tools for modern businesses, the DFM is not a maturity model, assessment tool, or an-off-the-shelf product offering predetermined solutions. Instead, it is a future-looking, constantly evolving resource that can help individuals determine what sensible default investments must be made to build organizational resilience and navigate disruption. This allows organizations to reprioritize, adapt, and respond to the new normal, aligned with their unique business goals. Not every organization requires the same level of investment across all capabilities.
“It’s important not to respond to the battle behind you; an assessment of where you are is less valuable than where you need to go. Organizations need to unlock a more intimate understanding of their unique pattern of digital fluency, especially in the face of chaos, aligning investments to accelerating business strategy and building the capability to respond to disruption all of the time,” said Gary O’Brien, digital fluency principal at ThoughtWorks. “It’s our hope that the Digital Fluency Model will help businesses across a variety of industries navigate this new normal, emerge with an even stronger digital foundation, and be more operationally agile and resilient than ever before.”
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