XM

Delivering Collaborative, Data-driven Customer Journey Maps and Personas: JourneyTrack Allows Enterprise Teams to Democratize and Govern Customer Journey Maps JourneyTrack.io, a sister…
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Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced the Qualtrics XM Institute, the only community and resource destination…
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Qualtrics, the leader in customer experience and creator of the experience management category, announced its industry-leading platform CoreXM was named a 2020 gold winner by the Edison…
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Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced enhancements to its digital customer…
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