workforce engagement

Playvox, the leading workforce engagement management solution for digital customer care, announced that Delivery Hero SE, the world's leading local delivery platform, has selected…
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HireRight, a leading provider of global employment background checks, drug testing, education verification, and electronic Form I-9 and E-Verify solutions, has received a 2021 NICE…
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Jenne, Inc., a leading cloud master agent and distributor of technology products and solutions, will feature Avaya Cloud Office by RingCentral at ITExpo, part of the #TECHSUPERSHOW,…
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NICE announced the winners of its CX Excellence Awards 2021. The winning organizations were recognized for driving creative, innovative customer interactions resulting in next-gen,…
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Verint, The Customer Engagement Company™, announced TELUS International has upgraded to the newest version of Verint Workforce Engagement, part of the Verint Customer Engagement Cloud…
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Verint, the Customer Engagement Company™, today announced its May events including Engage21, its annual conference, which will showcase the Verint customer Engagement Cloud Platform…
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Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need…
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First-ever virtual Calabrio customer conference showcases cloud-based WEM platform designed for the modern, agile contact center Calabrio, the customer experience intelligence company,…
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Talkdesk, the cloud contact center for innovative enterprises, expands its workforce engagement management (WEM) capabilities with products to manage, develop and engage agents…
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