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Delivery Hero SE Scales Customer Support Globally while Reducing Quality Risk with Playvox
Digital workspace platforms

Delivery Hero SE Scales Customer Support Globally while Reducing Quality Risk with Playvox

STS News Desk -
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Leaptree Announces Skills Integration Feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace
Lead Distribution & Call Management

Leaptree Announces Skills Integration Feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

STS News Desk -
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Datometry Named Finalist in 2021-22 Cloud Awards
Lead Distribution & Call Management

HireRight Wins 2021 NICE CX Excellence Award for Best Employee Engagement

STS News Desk -
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Hytera Releases White Paper of Communication Technologies for Security Options
Lead Distribution & Call Management

Master Agent and Tech Distributor Jenne, Inc. to Feature Avaya Cloud Office by RingCentral at ITExpo in Miami, FL

STS News Desk -
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NICE Recognizes Trailblazers in Creating Next-Gen CX, Unveiling CX Excellence Award Winners at Interactions Live 2021
Artificial Intelligence (AI)

NICE Recognizes Trailblazers in Creating Next-Gen CX, Unveiling CX Excellence Award Winners at Interactions Live 2021

STS News Desk -
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Vericast Survey Finds Brands Struggle to Cash in on Consumer Spending
Sales Engagement

Global Digital Customer Experience Leader TELUS International Deploys Verint Workforce Engagement on Google Cloud’s Platform Worldwide

STS News Desk -
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May Events Center on How Verint Cloud Technology Can Help Companies Achieve Boundless Customer Engagement
Sales Engagement

May Events Center on How Verint Cloud Technology Can Help Companies Achieve Boundless Customer Engagement

STS News Desk -
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Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere
Pipeline & Analytics

Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere

STS News Desk -
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New Self-Scheduling Package From Calabrio Empowers Agents to Have Greater Influence Over Work-Life Balance
Sales Engagement

Calabrio Unveils New Platform for a New Era of Workforce and Customer Engagement

STS News Desk -
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Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of Workforce Engagement Management Solutions
Lead Distribution & Call Management

Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of Workforce Engagement Management Solutions

STS News Desk -
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