Workforce Engagement Management

Freshworks customers can access Playvox's suite of AI-powered workforce engagement solutions to forecast workloads and better manage their workforce Playvox, the leading provider of…
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Salesforce, Dialpad, Gladly, Neuraflash, and Bridgepointe recognized for CX Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact…
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Playvox's full suite of Workforce Management solutions now available on the Five9 CX Marketplace Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for…
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Calabrio, a globally recognized leader in Workforce Engagement Management (WEM) solutions, has today announced a major expansion in India with the launch of its new cloud offering.…
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Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud Genesys, a leader in…
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Five9 recognized for completeness of vision and ability to execute. Five9, the intelligent CX platform provider, today announced that it has been positioned by Gartner as a Leader…
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Genesys Cloud EX helps any organization foster employee engagement, performance and trust through industry-leading AI-powered workforce management capabilities Genesys, a global cloud…
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Enterprise-Grade Workforce Engagement Management and Advanced Compliant Outreach Capabilities Available through Google Cloud Contact Center AI Platform UJET, Inc., the intelligent,…
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Powerful, Digital-First Solution Provides Precision Forecasting, Supports Hiring Challenges and Elevates the Customer Experience Playvox, the leading provider of Workforce Engagement…
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Calabrio continues to embrace a customer-first culture to lead customer understanding and experience design in the SaaS space Jim Davies, the former Gartner analyst who helped…
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