voice analytics

Conversations between cashiers and customers are the new fuel for C-Store growth. InStore.ai, the leading voice analytics provider to the convenience store industry, is primed to…
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Tim Ward to build out the regional partner ecosystem, deepen partner and UC provider relationships. Following massive market interest and demand for their revolutionary complaint…
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TCN’s latest enhancements to its Voice Analytics tools allow contact center managers to analyze operational performance and make more informed business decisions TCN, Inc., a…
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MiaRec announced the release of the latest update to its Contact Center Intelligence Platform. MiaRec customers can now access updated dashboarding and reporting designed to provide…
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John McCarthy to drive global sustainable revenue and profitability growth through operational excellence CallCabinet is the original and continues to be the most comprehensive…
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CallCabinet is the original and continues to be the most comprehensive, cloud-based compliance call recording solution for heavily regulated industries. CallCabinet is delighted to…
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Guavus, a leader in telecom AI-based analytics, today announced a new Guavus Ops-IQ Mobile Voice Analytics product that gives operators the granular, real-time data they need to…
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MiaRec, provider of award-winning voice AI solutions, announced a major analytics update to its call recording and quality assurance solution. Read More: Archer Announces…
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Nemesysco, a leading provider of voice analytics technologies and solutions for genuine emotion detection, announced that the company has expanded its joint research cooperation…
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Companies initially targeting human resources market with emotion detection solution for improving personality and risk assessments of job candidates Nemesysco, a leading provider of…
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