Visual IVR

Research by CX technology company FICX shows that digital technologies hold the key to enhancing customer satisfaction. FICX, a leading provider of digital consumer service…
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Zappix, the Premier Provider of Visual IVR and Self-Service Solutions, partners with Cozera to provide an integrated solution of Self-Service and Secure Identity Authentication to…
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The leading Visual Self-Service solutions provider has signed two new strategic customers for its flagship Visual IVR product, meeting the continued growth in market demand for…
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The visual self-service solution improves customer experience, reduces average handling time for incoming customer service calls, and simplifies and automates the customer service…
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The leading Visual IVR and mobile On-Demand Self-Service vendor has seen demand for its flagship solution continue to grow this year on the back of accelerated contact center…
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Zappix has enhanced its Mobile On-Demand self-service offering to offer increased revenues, optimized services, and enhanced customer service for the BPO and BPS sectors. Zappix, the…
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