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Tag: support experience

SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience
Artificial Intelligence (AI)

SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience

STS News Desk -
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Yellowbrick Data Recognized as a Strong Performer in 2023 Gartner Peer Insights Cloud Database Management Systems Report
Sales & Marketing

Yellowbrick Data Recognized as a Strong Performer in 2023 Gartner Peer Insights Cloud Database Management Systems Report

STS News Desk -
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Ironclad AI Surpasses 10.5M Predictions Made, Saving 29 Years of Work for Customers
Contract & E-Signature

Ironclad Recognized as a Customers’ Choice for Contract Life Cycle Management (CLM) in the 2023 Gartner Peer Insights ‘Voice of the Customer’ Report

STS News Desk -
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DocuSign Achieves StateRAMP Authorization, Enabling State and Local Governments to Easily and Securely Build, Send and Sign Agreements
Contract & E-Signature

Evisort Recognized as a 2023 Gartner Peer Insights Customers’ Choice for Contract Life Cycle Management (CLM)

STS News Desk -
0
DataCore Wins Silver Stevie Award for Outstanding Sales and Customer Service
Sales & Marketing

DataCore Wins Silver Stevie Award for Outstanding Sales and Customer Service

STS News Desk -
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Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers
Artificial Intelligence (AI)

Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers

Rebecca Wettemann -
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Forescout Expands Channel Program with New Managed Service Provider Partner Offering
Partner Management & Channel Enablement

Forescout Expands Channel Program with New Managed Service Provider Partner Offering

STS News Desk -
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SupportLogic Launches SX Platform and Applications to Transform Customer Support
Digital workspace platforms

SupportLogic To Host The First Industry Conference Dedicated To Support Experience For Support and Customer Success Professionals

STS News Desk -
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SupportLogic Announces $50 Million Series B Funding from WestBridge Capital and General Catalyst
Artificial Intelligence (AI)

SupportLogic Announces $50 Million Series B Funding from WestBridge Capital and General Catalyst

STS News Desk -
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