social media marketing platform

Socialbakers Adds Conversational AI Chatbots to Its Marketing Platform

STS News Desk Nov 18, 2020 0

AI chatbot technology automatically identifies and answers frequently asked queries, it provides seamless escalation to customer care agents and increases both customer satisfaction and…
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Sales & Marketing

Global Social Media Ad Spend Soars, Signaling Brand Confidence in Digital Channels, Reports…

STS News Desk Oct 22, 2020 0

Despite ongoing turbulence of COVID-19, many brands are doubling down on their investment in social media ad spend, according to new Q3 2020 Social Media Trends Report Socialbakers,…
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