social interactions

NovelVox Launches Smart Omnichannel CTI Connectors For Genesys Cloud Contact Centers

STS News Desk Jun 27, 2022

NovelVox's Smart CTI connectors are now available with omnichannel capabilities for Genesys Cloud CC, extending the voice integration support to Email and Chat. NovelVox, a market…
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Sales & Marketing

Majority of Consumers Expect the Pandemic To Have Lasting Effects Into 2022 Says New Research

STS News Desk Jan 22, 2021 0

New Study by SheerID and CommerceNext reveals how consumers want retailers to respond in emotionally and financially challenging economic environment SheerID and CommerceNext announced…
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