social analytics

Harte Hanks (Harte Hanks), a leading global customer experience company, announced today that it has been selected by Midea America Corp. (Midea) to implement a digital customer service…
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Nuvi becomes industry-leading social analytics and customer experience platform, empowering enterprise marketers and brands to resolve collapses in customer experience and underlying…
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ListenFirst, the most comprehensive enterprise social analytics solution, today announced that its platform has been named a winner of the Outstanding Data Solution category for the…
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ListenFirst, the most comprehensive enterprise social analytics solution, announced that the ListenFirst Brand Reputation Index has been named the Best Emerging Technology of 2020 as…
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Northern Light  announced the immediate public availability of a free beta version of Northern Light Social Analytics™, the first enterprise class, AI-enabled tool that can…
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ListenFirst, the most comprehensive social analytics solution,  released three social media special reports, illustrating how Covid-19 has impacted social media consumption habits. In…
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Have you heard the story of that B2C salesperson who could sell a ski jacket to a salt miner from the Danakil Desert in Ethiopia? Does not happen anymore, right? For long, B2B sellers…
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