service experience

myKaarma, the leading customer interaction management solution for fixed operations and Logitrac, the most innovative fleet management providers, today announced powerful integration…
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Companies that depend on field service visits have many responsibilities to juggle to ensure effective operations and high earnings. From technician scheduling to inventory management…
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Dominion DMS announces certified SecureVUE integration between TruVideo's shopper engagement and service experience products and VUE DMS. TruVideo is a conversational commerce…
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John Kelly and Sreeni Iyer join AI-Based Service Experience Leader as it Gains Commercial Market Traction SupportLogic, the world's first continuous Service Experience (SX) platform…
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AI Platform Enhances Agent Performance and Enables Next-Gen Service Experience SupportLogic, the world's first continuous service experience (SX) platform, announced the launch of…
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In today’s uncertain and volatile environment, customer service must play a larger role in driving both customer retention and also growing customer loyalty, according to Gartner, Inc.…
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