Results

Clickatell's latest Chat Commerce Trends Report found 95% of consumers desire a personalized experience in chat for booking updates, especially for flight delays, late check-ins, and…
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Excellent customer experience (CX) comes in many different shapes and sizes. However, a consistent theme, especially in sales departments, is utilizing the entire arsenal of company…
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85% say noise results in agents and customers wasting time repeating themselves 69% feel noise has a negative effect on their mental health and wellbeing The call…
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LinkedIn is one of the world’s most popular social networks, typically built and meant for working professionals. For B2B salespeople, LinkedIn has been a key channel for lead…
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Customer growth accelerates through cloud migration, expansion, new wins, and go-live deployments Unit4, a leader in enterprise cloud applications for mid-market services…
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Movista, Inc. Field Management Ireland (FMI) is expanding its use of Movista technology to an enterprise wide retail execution platform to coordinate the work of more than 750 field…
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Even though consumers got an early start this year, with more than a third starting holiday shopping in October or earlier, there were still those who started much later – 9% of holiday…
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The charity's initiatives include supporting over 50 social justice campaigns, incentives to drive vaccinations among vulnerable communities, and clothing donations to people…
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Intersec, a global leader in mobility and activity data solutions, reported its results for the Fiscal Year 2021 ending March 31st, 2021. Intersec designs and markets innovative and…
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Consumers Want Better Omnichannel Experiences, Even as They Return to Retail Stores Price Remains Top Influencer in Online Shopping, Pushing Brands to Compete on Experience Applause,…
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