Report

Genesys®, a global cloud leader in customer experience orchestration, has been ranked first for 2020 market share in the IDC Worldwide Contact Center Applications Software Market Shares…
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Raydiant, a full-service digital signage and experience platform provider, has released the findings from their State of the In-Store Experience Report. Read More: Dole Food &…
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Viva Capital's latest report shows small businesses that apply customer-focused strategies while invoicing see greater profits and attract more new customers. Viva Capital Funding, the…
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Truck Shopping Increased, Car Shopping Stabilized, SUV Shopping Leveled Off Amid Ongoing Industry Supply Challenges Toyota dominates as the most-shopped non-luxury automotive brand…
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Automated attacks, widespread consumer and policy abuse, and increased fraud pressure will plague the holiday season and persist well beyond it, report warns…
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Findings Show Cloud Skills Shortages, Security, and Overspending are Challenging Organizations HashiCorp®, a leader in multi-cloud infrastructure automation software, released its…
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Independent research firm recognizes Evalueserve for carving a valuable niche in the B2B2X customer analytics space. Evalueserve, a leading global analytics partner to…
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Accenture has been named a Leader among Salesforce consulting providers in “The Forrester Wave™: Salesforce Consulting Partners, Q2 2021” report. Accenture received top scores in the…
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Thought Industries, the world's #1 platform for customer learning management (CLM), announced it has successfully completed a Service Organization Control (SOC) 2 Type II audit.…
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Customer reviews rank Nextiva among leading UCaaS, VoIP, telecom services for call centers and survey solutions Nextiva, the cloud communications company, announced it was…
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