remote workforce

Contact centers were primarily used to drive customer support goals but recent years have seen businesses using contact centers to impact actual sales journeys: Scott Kolman, CMO At…
Read More...

Ryan Studer, Chief Product Officer at Khoros chats about the basics of driving impactful digital journeys: ________ Take us through your years in the B2B tech segment and tell us…
Read More...

Salelytics a national leader in outsourced sales and support services, announced the launch of a strategic partnership with Salesloft, a Sales Engagement Platform for modern sales…
Read More...

Veteran Cybersecurity Executive to Address Key Considerations for Cloud Data Backup and Recovery Keepit, the market leader in cloud backup and recovery, and the world’s only…
Read More...

As society continues to maneuvers to adapt to the pandemic tolerant environment, workforces are continually incorporating remote working into their policies for the foreseeable future.…
Read More...

Incentivizing and engaging agents results in big leaps in performance and a subsequent rise in customer satisfaction, finds Frost & Sullivan The COVID-19 pandemic caused a…
Read More...

ISG Provider Lens™ report also sees companies in Germany looking for service providers to help them manage multiple cloud environments Enterprises in Germany are…
Read More...

Aircall, a global cloud-based business phone and call center software, has been named one of the top 500 companies leading the way in technology innovation on the Deloitte Technology…
Read More...

The cargo agency, Fifty-four percent of small to medium-sized businesses (SMBs) are considering switching their internet and phone providers as they struggle to overcome the lingering…
Read More...

deepwatch has been named the winner of a Gold Stevie® Award in the “Achievement in Managing a Remote Workforce” category in the sixth annual Stevie Awards for Great Employers.…
Read More...