real-time guidance

The enhancements and improved platform flexibility enable leading organizations to deliver enhanced customer experience and provide deeper agent support Cogito, the leader in…
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Next generation AI allows for more natural agent conversations Balto has released its next generation of intent-based conversational dialogue models, raising the bar in conversational…
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Balto, the #1 Real-Time Guidance Platform for contact centers, has announced a new certification program that teaches its customers how to get the most from Real-Time Guidance: Balto…
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Balto, the #1 Real-Time Guidance Platform for contact centers, has announced the completion of a $37.5 million Series B funding round. The funding is led by Stripes and joined by …
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