omnichannel

Sales Veteran Taylor West Joins Leading AdTech Data-Driven Personalization Company Clinch, an artificial intelligence platform that provides data-driven personalized video ads,…
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3CLogic, a leading provider of cloud contact center solutions, announced its Select-level sponsorship for ServiceNow’s Knowledge 2020 Digital Experience event. The annual conference,…
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Exponea, the global market-leading Customer Data and Experience Platform (CDXP), launched its "New Normal" framework in response to COVID-19. The framework includes a comprehensive…
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Neustar, Inc., a global information services and technology company and leader in identity resolution, announced that Brett House joined the company as Vice President, Product Marketing…
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When orders to shelter in place and work from home swept the globe, Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, was able to get their…
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V12, a leading provider of purchase intent insight and marketing services announced that its consumer database, ConsumerPlus, increased by 50%, for a total of 327+ million records. …
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TELUS International, a leading provider of customer experience (CX) and digital IT solutions for global and disruptive brands, announced the launch of Work Anywhere - a holistic…
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Nucleus Research  released the 2020 CRM Technology Value Matrix, its assessment of the Customer Relationship Management (CRM) market. For the report, Nucleus evaluated CRM vendors based…
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Bright Pattern, the most powerful AI-powered cloud contact center for innovative companies, announces Bright Pattern AI Solution Packs to help companies of all sizes utilize artificial…
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V12, a leading provider of purchase intent insight and marketing services, announced the launch of V12 Signals WebID, a solution that identifies and reaches up to 50% of website…
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