omnichannel

Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced it has signed an agreement to acquire Reply.ai, a customer…
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dotdigital , the leading omnichannel marketing automation platform announced that Forrester Research has positioned dotdigital as a strong performer in its report, The Forrester Wave™:…
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UJET Inc., a leading provider of cloud contact center solutions,  announced that it is now powering the world’s largest single-tenant cloud instance at over 22,000 agents--which was…
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Five9, a leading cloud contact center provider, announced the introduction of Five9 Digital Engagement – a substantially enhanced suite of applications that empower businesses to…
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Mitto, a leading provider of global omnichannel communications solutions, announced the results of its survey around consumer attitudes and preferences towards brands' communications…
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Clinch, an artificial intelligence platform that provides data-driven personalized video ads, announced its European expansion to accommodate the growing demand for creative…
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Monetate, a Kibo company and leader in omnichannel personalization, announced it has released a new Software Development Kit (SDK) for the React Mobile JavaScript framework. This new…
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Numerator, a data and tech company serving the market research space, launched the Numerator Canadian OmniPanel, the first and only omnichannel consumer insights panel for Canada. The…
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Talkdesk the cloud contact center for innovative enterprises, announced the latest advancement from Talkdesk 20-in-20; Talkdesk CX Cloud, the industry’s most complete end-to-end…
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 Contentful, the global leader in headless content management, announced a new partnership with BVA, a leading Shopify Plus agency. BVA will leverage Contentful’s newly released App…
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