omnichannel Archives - Page 15 of 21 - SalesTech Star

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Kustomer Adds Instagram Messaging Integration to Fuel Social Commerce and Customer Service

Artificial Intelligence (AI)

Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service

STS News Desk -

May 15, 2020

dotdigital Launches Live Chat Service to Turn Conversations into Conversions

Programmatic Email

Top Research Firm Names dotdigital as a Strong Performer in Email Marketing Service Providers Report

STS News Desk -

May 14, 2020

UJET Powers the World’s Largest Cloud Contact Center, with Over 22,000 Agents, for One of North America’s Largest E-Commerce Companies

Onboarding & Training

UJET Powers the World’s Largest Cloud Contact Center, with Over 22,000 Agents, for One of North America’s Largest E-Commerce Companies

STS News Desk -

May 14, 2020

Five9 Unveils Agent Assist Offering – Delivering Practical, Real-World Benefits to Contact Centers

Mobile & Field Sales Enablement

Five9 Industry Leading Digital Engagement Up-Levels Enterprises to Provide a Seamless Customer Experience Across Multiple Channels

STS News Desk -

May 13, 2020

Majority Of Consumers Feel That Brands' COVID-19 Communication Was Aligned With Their Preferences But Are Ready To Move On To New Topics

Signals & Social Engagement

Majority Of Consumers Feel That Brands’ COVID-19 Communication Was Aligned With Their Preferences But Are Ready To Move On To New Topics

STS News Desk -

May 8, 2020

Clinch Named A Leader in Creative Advertising Technologies, Q4 2020 Report

Artificial Intelligence (AI)

Clinch Expands European Presence

STS News Desk -

May 8, 2020

Monetate Releases React Mobile SDK for Faster, Easier Personalization

Web & Social Prospecting Tools

Monetate Releases React Mobile SDK for Faster, Easier Personalization

STS News Desk -

May 7, 2020

Numerator Launches Consumer Insights Panel For Canada

Buyer Insights

Numerator Launches Consumer Insights Panel For Canada

STS News Desk -

May 7, 2020

Talkdesk Innovation Advances Customer Service Industry With Announcement of CX Cloud and Connections to Thousands of Opentalk 2020 Virtual Attendees

Artificial Intelligence (AI)

Talkdesk Innovation Advances Customer Service Industry With Announcement of CX Cloud and Connections to Thousands of Opentalk 2020 Virtual Attendees

STS News Desk -

May 7, 2020

Contentful and BVA Announce Partnership to Enable Brands to Build Omnichannel Digital Experiences

Content Sharing

Contentful and BVA Announce Partnership to Enable Brands to Build Omnichannel Digital Experiences

STS News Desk -

May 6, 2020

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