omnichannel

The global effects of the COVID-19 pandemic have forced contact centers to quickly change the way they operate and sharpened interest in new technologies to address shifts in demand and…
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MessageBird, the world’s leading omnichannel cloud communications platform, has announced the closing of a new $200M Series C round led by Silicon Valley’s Spark Capital at a $3B…
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 Index Exchange, one of the world’s largest independent ad exchanges, announced it has hired Lori Goode as Chief Marketing Officer and Jessica Breslav as Chief Customer Officer. The…
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Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support…
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Tata Consultancy Services' Unified Commerce Platform was Recognized by ICXA for Delivering Seamless Omnichannel Customer Experiences Tata Consultancy Services (TCS) (BSE: 532540, NSE:…
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Contentful released results of the industry’s largest-ever survey of digital leaders and content creators. While 90% of respondents believe delivering digital experiences is important…
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Magnite, the largest independent omnichannel sell-side advertising platform, announced that Katie Evans has been named Chief Operating Officer of the company. In this newly created…
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In The Pandemic Age, Voximplant Kit Delivers A Simplified No-code Cloud-based Contact Center Solution That Can Be Deployed By Any Business Department In Minutes…
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e.fundamentals, world-leading digital shelf analytics provider, welcomes two exceptionally qualified additions to its senior leadership team to drive North American business. Read…
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Verizon Media and Broadsign today announced an extended partnership to directly integrate Verizon Media’s programmatic demand-side-platform (DSP) with the Broadsign Reach programmatic…
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