omnichannel customer engagement

Tulip Founder and former CEO Ali Asaria assuming Tulip Board Chair position Tulip, a leading provider of customer-centric retail software solutions, is excited to announce the…
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Contact centers were forced to become more agile in response to the COVID-19 pandemic, escalating timelines for technology adoption, remote work, and omnichannel customer engagement,…
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Guidewire  announced that Topdanmark, Denmark’s second largest insurance company, has implemented Guidewire to lower IT architecture complexity and focus on the development of a strong…
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Live from Customer Contact week (CCW), The World’s Largest Customer Contact Event Series – taking place in Las Vegas, NV., Comm100 announced today the availability of its voice bot…
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Cisco UCCX and UCCE users can now manage digital channels alongside voice in Cisco Finesse Comm100, a global provider of omnichannel customer engagement solutions that…
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