omni-channel

Slingshot, the leading 24/7 customer engagement and sales service platform for home services providers, released new technology that gives clients the ability to meet their customers in…
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TVSquared has been selected by Eicoff to provide addressable, OTT and linear TV attribution for its clients. The full-service agency has incorporated TVSquared's always-on attribution…
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Frost & Sullivan's recent analysis, European Customer Experience Outsourcing Services Market, 2020, reveals that outsourcers are increasingly relying on advanced technologies to…
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Netcore Solutions Inc.,the industry's leading marketing technology company, announced today the appointment of Tim Moran as VP Enterprise Sales for North America. In this role, Tim will…
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IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced the availability of Atmosphere Managed Solutions, a full-service program that assists customers…
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Newegg, one of the leading tech-focused e-retailers in North America, has added a new turnkey customer service outsourcing solution to its portfolio of third-party logistics (3PL)…
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ZOOM International a worldwide leader in omni-channel compliance recording, workforce optimization (WFO), and revenue protection software for contact centers will begin doing business…
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This month, two analyst reports – the Aspire Leaderboard for Customer Communications Management (CCM) and the Aragon Research Globe™ for Enterprise Content Platforms 20201 – identified …
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Syncsort announced that the company has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment (doc #US45439320, March 2020).…
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Syndigo, a leading SaaS product information and syndication company, and a portfolio company of The Jordan Company ("TJC"), announced the acquisition of Kwikee, a management and…
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