NICE

NICE announced CXone@home, a limited time offering to support organizations in their challenging time, as they respond to COVID-19. CXone@home cloud native offering is designed to…
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New 'Experience Transformation' Webinar Series Empowers Organizations to Improve Loyalty, Hyper-Personalize and Boost Brand Differentiation NICE announced a new set of webinars to…
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Incorporating AI-Driven Sentiment Data on Top of Predictive Behavioral Routing, CXone and Nexidia Suite Power Hyper-Personalized Customer-Employee Connections That Boost Customer…
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Robotic Process Automation Exceeded Respondents' Expectations in Improved Data Quality, Compliance and Productivity NICE announced insights from a new commissioned research study…
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CXone Fall 2019 release empowers organizations to reach more customers with a vast range of digital channels and provide seamless, digital-first omnichannel service NICE inContact…
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NICE Trading Recording, NICE inContact CXone and NICE Multi Channel Recording will be seamlessly integrated with Microsoft Teams NICE announced it is expanding its collaboration with…
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Accolades recognize NICE Employee Virtual Attendant for innovatively empowering collaboration between the human and robotic workforces and NICE inContact CXone for innovation in…
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NICE Performance Management version 7.0 selected to support GM’s ‘Best in Class’ strategy and improve performance and employee engagement NICE announced that General Motors (GM)…
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Customers give CXone cloud customer experience platform the highest average product satisfaction rating, and award perfect scores in overall vendor satisfaction and ease of doing…
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