NICE inContact

Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, experienced continued rapid growth in the first half of 2020, with a 236% increase in new…
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NICE inContact, a NICE business, announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE inContact CXone. Together, CXone and…
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NICE inContact, a NICE business, and the leader in cloud contact center, announced it is partnering with Zendesk, a service-first customer relationship management (CRM) company, to…
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NICE inContact, a NICE business and the leader in cloud contact center solutions, announced that its CXone@home offering has been expanded to include the complete suite of workforce…
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NICE inContact, a NICE business, and the leader in cloud contact center, today announced that it has entered into a partnership with Zoom Video Communications, a leader in video-first…
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NICE inContact (Nasdaq: NICE) today announced expanded support for contact centers to eliminate potential disruptions during the current COVID-19 outbreak. NICE inContact is providing a…
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NICE inContact Named a Leader in CCaaS North America Market For Fifth Consecutive Year NICE inContact  announced that it has been named a Leader in the Gartner Magic Quadrant for…
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Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs NICE inContact, a NICE business, …
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