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New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience
Predictive Marketing

New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience

STS News Desk -
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Research Finds Customers, Business Leaders at Odds Over AI Usage in Customer Service
Artificial Intelligence (AI)

Research Finds Customers, Business Leaders at Odds Over AI Usage in Customer Service

STS News Desk -
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Focal Point Welcomes Procurement Software Veteran in Sales Team Expansion
Price Optimization & Revenue Management

Intradiem Names John Norton As New Chief Revenue Officer

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Intradiem Joins Forces with Genesys, Revolutionizing Customer Service at Xperience 2024
Partner Management & Channel Enablement

Intradiem Joins Forces with Genesys, Revolutionizing Customer Service at Xperience 2024

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Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry
Lead Distribution & Call Management

Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry

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Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition
Artificial Intelligence (AI)

Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition

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Intradiem Awarded UK Patent for Technology to Expand Call Centre Data-Handling Capabilities
Lead Distribution & Call Management

Intradiem Awarded UK Patent for Technology to Expand Call Centre Data-Handling Capabilities

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Market Research from Camunda Confirms Process Orchestration as Solution to Overcome Automation Challenges
Productivity & Enablement

Intradiem Recognized by Frost & Sullivan for Its Superior Automation Solutions in the Workforce Engagement and Intelligent Automation Industry

STS News Desk -
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Intradiem Named "Hot Vendor" by Leading Analyst Firm
Artificial Intelligence (AI)

Intradiem Named “Hot Vendor” by Leading Analyst Firm

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