International Customer Management Institute (ICMI)

ICMI Unveils AI Optimization Assessment Tool to Empower Contact Centers to Better Serve Their…

STS News Desk Jun 20, 2024

ICMI "AI Pulse Check: How Contact Centers Are Really Implementing This Transformative Technology" webinar takes place on June 25 The International Customer Management…
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Pipeline & Analytics

ICMI’s Contact Center Expo Moves to a Virtual Format This October

STS News Desk Aug 24, 2020 3

The International Customer Management Institute (ICMI), the authority on contact center excellence, is pleased to announce ICMI Contact Center Expo - A Digital Experience taking place…
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