Interactions

Excellent customer experience (CX) comes in many different shapes and sizes. However, a consistent theme, especially in sales departments, is utilizing the entire arsenal of company…
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Rocket Software, a global technology leader that develops enterprise software for some of the world’s largest companies, announced Bruce Bowden will serve as the company’s Chief…
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Users Give Planful a Perfect Recommended Score in Customer Feedback-Based Market Research Report Planful Inc., the pioneer of financial performance management cloud software, today…
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SharpenCX’s AI Platform enables users with a suite of tools, helping agents to be more efficient, empowering managers to become better leaders, and making call centers more proactive…
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Virtual Hub Provides a Curated Experience for Uncovering Innovative Ideas, Insights and Opportunities Retail TouchPoints (RTP), the top retail community and media company to sit at…
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Leading visionaries and analysts will provide strategic insights on infusing AI and digital fluency to drive CX agility, ensuring success in a constantly changing digital reality…
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New research from The Harris Poll and Interactions offers new look into AI decision-making  Interactions, LLC, the world’s largest stand-alone artificial intelligence (AI) company,…
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As the Need for Exceptional Customer Experience Grows, Bengaluru Joins Boston, London, as Interactions Third International Hub Interactions, LLC, the world’s largest standalone…
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New Guest Experience Platform (GXP) adapts Interactions’ conversational AI for restaurants, enhancing customer experiences and operational efficiency Interactions, LLC, the world’s…
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The Harris Poll/Interactions study shows AI may be making consumers fall In love with voice-based customer care Companies want to take advantage of every channel available to reach…
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