IDC FutureScape

The top 10 predictions for the Future of Operations from International Data Corporation (IDC) illustrate how the next five years will be transformational for operations as organizations…
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As we move beyond COVID-driven restrictions, IDC's Future of Customer Experience predictions for 2023 reflect how B2B and B2C businesses must confront a new set of macroeconomic…
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The Future of Customers and Consumers predictions for 2022 from International Data Corporation (IDC) show that technology will be the cornerstone of brands that try to reestablish…
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