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Tag: Genesys PureCloud

Bright Pattern Delivering Keynote at CCW Europe on the Future of CX
Pipeline & Analytics

Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide

STS News Desk -
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Bright Pattern Rated #1 by Customers in 2023 TrustRadius Awards
Artificial Intelligence (AI)

Bright Pattern Selected as Finalist for ‘Disruptive Technology Solution of the Year’ for Customer Contact Week (CCW) Excellence Awards

STS News Desk -
1
Bright Pattern Mobile Empowers Any Employee in the Enterprise to Improve CX
Lead Distribution & Call Management

Gartner’s Software Advice Names Bright Pattern FrontRunner for Call Center Software

STS News Desk -
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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution
Sales Engagement

Genesys AI Unlocks Better, Faster, Hyper-Personalized Customer Engagement

STS News Desk -
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