Genesys Cloud CX

ibex and Genesys Partner to Deliver Omnichannel AI-enabled Customer Experience and Contact Center…

STS News Desk Sep 15, 2023

Strategic Partnership will Enhance Service Delivery, Speed Digital Transformation and Provide Greater Efficiency ibex, a leading global provider of business process outsourcing (BPO)…
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Predictive Marketing

Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and…

STS News Desk Sep 12, 2023

Cyara announces FY23 growth, continues to accelerate global growth with AI-led innovations in chatbot development, acquisitions and expanded leadership team “As we look ahead, we…
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Lead Distribution & Call Management

Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth…

STS News Desk Aug 10, 2023

Genesys positioned highest for ability to execute and furthest for completeness of vision Genesys also recognized in Gartner Critical Capabilities report and ranked highest…
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Artificial Intelligence (AI)

Genesys Customers Reach New Heights on Genesys Cloud CX

STS News Desk May 24, 2023

Leading organizations turn customer experiences into competitive advantage through the power of experience orchestration Ahead of Xperience 2023 (June 19-21), the customer experience…
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