Frost & Sullivan

10 organizations recognized for their exemplary performance and valuable contributions in shaping new trends Frost & Sullivan 2021 Best Practices Awards honor companies that have…
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The company provides outstanding customer experiences with next-generation speech recognition and natural conversational AI Based on its recent analysis of the North American contact…
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Incentivizing and engaging agents results in big leaps in performance and a subsequent rise in customer satisfaction, finds Frost & Sullivan The COVID-19 pandemic caused a…
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Pexip's video conferencing platform enables patients to obtain telehealth services regardless of their location or device choice or version. Frost & Sullivan recently assessed…
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HCL's modernization of tools and technologies simplifies the work environment for optimal proficiency, leading to greater value for clients Based on its recent analysis of the North…
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Netcracker Digital BSS/OSS Portfolio Honored for Helping CSPs Deliver Innovative Services, Optimize Return on Investment and Increase Revenue Opportunities Netcracker…
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Enterprises will look to deploy a dedicated IT/OT testing solution that can help establish a consistent and effective testing regimen to secure their entire environment, finds Frost…
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TCTS' solutions empower communications service providers to offer a secure, connected digital experience to end consumers Based on its recent analysis of the global telecommunications…
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The company's new digital platform will provide an expansion of data analytics to continually improve accuracy and service delivery Frost & Sullivan, a world-renowned driver of…
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 Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management…
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