Five9

Five9, a leading provider of the intelligent cloud contact center, announced that Omdia, a leading global technology research firm, has recognized the company as a leader in the Omdia…
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Bright Pattern, leading provider of AI-powered omnichannel cloud contact center software, announced that it was recognized by Omdia, formerly Ovum, as a market challenger in their 2020…
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Bright Pattern, leading provider of AI-powered omnichannel cloud contact center software, announces its placement as a finalist for the 2020 CCW Disruptive Technology Solution of the…
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Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, experienced continued rapid growth in the first half of 2020, with a 236% increase in new…
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Five9, a leading provider of the intelligent cloud contact center, announced the general availability of Five9 Virtual Assistant, a best-in-class Intelligent Virtual Assistant (IVA),…
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Five9, a leading provider of the intelligent cloud contact center, announced significant growth globally in alignment with record growth in North America. With new product enhancements,…
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Five9, a leading cloud contact center provider, announced the introduction of Five9 Digital Engagement – a substantially enhanced suite of applications that empower businesses to…
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Verint Systems , The Customer Engagement Company™, announced that it has named its Partner of the Year award winners across several categories, which were presented at the company’s…
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AT&T unveiled its new AT&T Cloud Contact Center platform empowering businesses to rapidly and cost-effectively transform their customer experience through a superior omnichannel…
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Five9, a leading cloud contact center provider, announced the launch of an Agent-Expert Consultation experience which seamlessly enables contact center agents to access the subject…
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