Field Service

New AI capabilities in Oracle Cloud CX help marketers, sellers, and service agents, improve customer satisfaction, increase productivity, and accelerate deal cycles Oracle today…
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Support Services Teams Achieved a Perfect Customer Satisfaction (CSAT) Score in Field Technical Support and a 97% CSAT Score for Remote Support Avaya, a global leader in solutions…
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Season 1 of the FieldRoutes Field Famous podcast will launch March 7, 2023, presenting stories of dedicated professionals from the pest control and lawn care industries. FieldRoutes, a…
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Companies that depend on field service visits have many responsibilities to juggle to ensure effective operations and high earnings. From technician scheduling to inventory management…
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While key performance indicators improved across service teams, average costs for field service rose 7% in 2022—keeping up with the pace of inflation. First Time Fix…
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Event brings together channel partners, resellers, ISVs, SIs, and marketplace partners to connect with Zuper, network, and learn about the future of field service management…
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Kinematics, a world leader in intelligent motion control, is known for its great customer service and responsiveness. In order to further enhance the customer experience, they have…
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Soluta, an innovator in operational technology, announced that Bob Reiff has joined as the Chief Revenue Officer. Bob brings over 30 years' experience in the group insurance…
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In a rapidly changing market with increasing demand for field service business, it can be difficult to determine what characterizes a successful field service provider. While securing…
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KloudGin, the leading provider of AI cloud-based field service and asset management solutions, announced that it has been named an IDC Innovator in the “IDC Innovators: Mobile…
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