experience management

IR has shared exciting product roadmap announcements for both the IR Collaborate and IR Transact solution suites at IR Connect, with a string of new features and products on the…
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Key takeaways: IR and Jabra have partnered to combine their unique expertise in UC & Collaboration to improve experience management capabilities in IR Collaborate. Jabra…
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Key takeaways: IR has joined the ServiceNow Partner Program as a Technology Partner. IR Collaborate will provide integration into ServiceNow to enable real-time service…
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Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has been named a leader in G2’s Grid® Report for…
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The #1 in-location experience management platform, Raydiant, announces their latest partnerships with trustangle in Saudi Arabia and THAT Media Studio in Kuwait, furthering their…
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EY announces that it has received two 2021 SAP Pinnacle Awards for Partner of the Year – SAP Business Technology Platform and Partner of the Year – Experience Management, SAP and…
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Verint, The Customer Engagement Company™, has been named a strong performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021. In the report, Forrester stated…
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Spiff, the leading sales compensation software for forward-thinking revenue and sales organizations, today announced that it is working with Qualtrics, (Nasdaq: XM), the world’s No. 1…
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Customer experience leaders integrate conversations and feedback to help brands capture and take action on customer and employee signals in real time, across all messaging channels…
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Qualtrics' Health Connect solution integrates into existing systems to help clinicians gain unique insights into patient experiences and provide more personalized care Qualtrics, the…
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