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Tag: enterprise contact centers

Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI
Artificial Intelligence (AI)

Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI

STS News Desk -
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ClientSuccess Acquires Status to Merge the Worlds of Customer Success and Onboarding
Lead Distribution & Call Management

Authority Software Announces General Availability of Workforce Management Solution at SWPP

STS News Desk -
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