engagement management

NICE Positioned As Industry Leader Across All Three Contact Center Categories in destinationCRM’s…

STS News Desk Nov 15, 2022

Based on scoring by industry analysts and consultants, NICE was recognized for leadership in contact center infrastructure, interaction analytics, and Workforce…
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Partner Management & Channel Enablement

Playvox Steps up Customer Service Efficiency for SoFi

STS News Desk Mar 9, 2022

Playvox adoption increased by 30 percent due to its rapid time-to-value and unique actionable insights. Playvox, the leading provider of workforce engagement management solutions for…
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Partner Management & Channel Enablement

Fuze Enhances Customer Experience with New Contact Center Updates and Partner Integration

STS News Desk Mar 17, 2021 0

Expanded mobility and visibility and new partnership strengthens Fuze's integrated contact center as a service offering Fuze, the leading cloud-based communications provider for the…
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