end-to-end journey optimization

ASAPP AI Solutions for the Contact Center Now Available on Genesys AppFoundry

STS News Desk Aug 21, 2024

ASAPP contact center AI solutions combine with Genesys Cloud to help companies reduce operational costs, improve agent effectiveness, and provide a better customer experience…
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Partner Management & Channel Enablement

ibex and Genesys Partner to Deliver Omnichannel AI-enabled Customer Experience and Contact Center…

STS News Desk Sep 15, 2023

Strategic Partnership will Enhance Service Delivery, Speed Digital Transformation and Provide Greater Efficiency ibex, a leading global provider of business process outsourcing (BPO)…
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