digital CX

The importance of meeting customers where they are and how they want along the consumer journey has become increasingly critical for businesses. According to McKinsey, around 75% of…
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New State of Digital Experience Report from Qualtrics illuminates strategic priorities and pain points for digital experience leaders Digital Experience leaders…
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The art of B2B sales was transforming even before the pandemic. The move toward digital-first has eroded the role of traditional sales teams in areas as diverse as the automotive…
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The integrated solution combines on-demand global connectivity, a digital marketplace, real-time configure-price-quote (CPQ), and automated provisioning and activation CloudSmartz…
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Accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market TTEC Holdings, Inc., one of the largest global customer experience…
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UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced a strategic partnership with MicroCorp, an AppSmart company, and leading national master agent.…
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The outsourcing leader for digital transformation expands its presence in India with an upcoming site located in the country’s “Millenium City” TaskUs, the leading tech-enabled…
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The Expanded Business to Provide Scalable, Effective Solutions for Today's CMO Wipro Digital, the digital business unit of Wipro Limited announced that it has acquired Rational…
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