CXone

NICE (Nasdaq: NICE), today announced the availability of new integrated capabilities between NICE inContact CXone and Teams which power company-wide collaboration for faster service,…
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NICE inContact CXone streamlines vaccine distribution supply chain from vaccine producers to healthcare providers, allowing a faster and efficient process NICE announced that it is…
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Updated NICE inContact CXone™ integration drives a more flexible and streamlined contact center experience for the modern global enterprise Fuze, the leading cloud-based communications…
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CXone Performance Analytics integrates with Salesforce Einstein to improve agent performance and customer experience NICE inContact, a NICE business (Nasdaq: NICE), …
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CXone Fall 2020 release adds advanced features to enhance digital customer service, workforce agility, agent engagement and deep-dive insights with ground-breaking analytics…
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NICE inContact, a NICE business, announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has been recognized as a leader for Cloud Contact Centers by…
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NICE announced that it has enabled the successful transition of tens of thousands of contact center agents to work from home within hours, for organizations of all sizes and verticals.…
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Incorporating AI-Driven Sentiment Data on Top of Predictive Behavioral Routing, CXone and Nexidia Suite Power Hyper-Personalized Customer-Employee Connections That Boost Customer…
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Accolades recognize NICE Employee Virtual Attendant for innovatively empowering collaboration between the human and robotic workforces and NICE inContact CXone for innovation in…
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Customers give CXone cloud customer experience platform the highest average product satisfaction rating, and award perfect scores in overall vendor satisfaction and ease of doing…
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