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TTEC recognized as a Leader in 2022 Gartner® Magic Quadrant™ for Customer Service BPO

Sales Engagement

TTEC recognized as a Leader in 2022 Gartner® Magic Quadrant™ for Customer Service BPO

STS News Desk -

April 12, 2022

TTEC Unveils New Customer Experience Trends with Release of its 2021 CX Trends Report

Sales Engagement

TTEC Unveils New Customer Experience Trends with Release of its 2021 CX Trends Report

STS News Desk -

December 18, 2020

TTEC in EMEA sweeps the board, winning awards for Best Contact Centre, Most Effective Employee Engagement, and Employee Empowerment

Lead Distribution & Call Management

TTEC in EMEA sweeps the board, winning awards for Best Contact Centre, Most Effective Employee Engagement, and Employee Empowerment

STS News Desk -

September 24, 2020

TTEC Names Cloud CX Technology Innovator Sean Erickson as Global Head of TTEC Engage

Artificial Intelligence (AI)

TTEC Names Cloud CX Technology Innovator Sean Erickson as Global Head of TTEC Engage

STS News Desk -

August 14, 2020

TTEC Signs Agreement to Acquire VoiceFoundry, Setting the Foundation for Significant Future Growth with Amazon Connect

Artificial Intelligence (AI)

TTEC Signs Agreement to Acquire VoiceFoundry, Setting the Foundation for Significant Future Growth with Amazon Connect

STS News Desk -

August 6, 2020

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