CX

Stevie winners will be presented their awards on June 13 in New York Sitel Group®, one of the largest global providers of customer experience (CX) products…
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New Integration Helps Cross-functional Teams Communicate and Collaborate, Reducing Customer and Employee Friction and Increasing Loyalty 8x8, Inc., a leading unified cloud…
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Artificial Solutions has named Sean Mcllrath as the new Vice President of Americas, continuing the company’s strong team expansion in 2022. With 20+ years of enterprise experience,…
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Hinduja Global Solutions (HGS) (listed in BSE & NSE), a leading and innovative provider of solutions in consumer engagement, digital CX, and business process management (BPM),…
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Quadrant Knowledge Solutions announced today that it has named iGrafx as a 2022 technology leader in the SPARK Matrix™ analysis of the global Digital Twin of an Organization (DTO)…
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Owen Frivold, EVP, Strategy & Co-Founder at Hero Digital chats about a few evolving customer experience trends in this quick catch-up with SalesTechStar: ________ Welcome to…
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Partnership will enable companies in the Philippines to uncover rich customer insights and maximize value from their CX initiatives Alida, a leader in Total Experience Management…
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Faye awarded Zendesk’s North America Sell Partner of the Year, Vertical Solution Partner of the Year, and Zendesk Global Sunshine Conversations Partner of the Year awards.…
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The internal promotions celebrate the strategic and driven leaders committed to Cogito’s growth Cogito, the leader in AI Coaching Systems for the enterprise, announced the internal…
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Payers and Providers Optimize the Healthcare Service Journey Carenet Health has announced the launch of the industry's first healthcare-dedicated Service Journey CX Analytics Group.…
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