CX

ISG Provider Lens Report Finds Companies Turning to Digital Business Providers for Help With Artificial Intelligence, Blockchain and the Customer Journey Enterprises across the globe…
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The 2020 Summit on Customer Engagement will feature speeches from Customer Programs leaders who are transforming the customer experience and driving business impact using the "Tom…
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PwC will deliver industry leading customer and employee advisory services to its customers via the Qualtrics Experience Management (XM) Platform Joint customers will be able to…
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Annual Flagship Report Validates That the Ease and Excellence of Customer Experience Has a Direct Impact on Customer Loyalty Zendesk, Inc. released the Zendesk Customer Experience…
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The Company’s Sales Force Automation (SFA) Tool Expands Functionality With New Partners and Integrations Zendesk, Inc. announced the Zendesk Marketplace for Sell apps, which provides…
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Invoca Cements Its Position as the Category Leader, Also Earning "Best Relationship" and "Momentum Leader" Recognition From G2 Invoca, the leader in AI-powered call tracking and…
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Startek, Inc., a global provider of customer experience management solutions, has appointed Aparup Sengupta as executive chairman and global chief executive officer, effective January…
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Leading Producer and Marketer of Healthy, Convenient and Affordable Food, Nutrition, Specialty Brewed Beverages, Personal Care Products and Cosmetics Upgrades to Cloud-Native Contact…
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Annual Flagship Report Validates That the Ease and Excellence of Customer Experience Has a Direct Impact on Customer Loyalty Zendesk, Inc.  released the Zendesk Customer Experience…
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Lowe's Makes Technology Investments to Deliver Exceptional Customer Experiences and Empower Store Associates Google Cloud and Lowe's  announced the two companies are expanding their…
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