CX Transformation

Partnership to drive growth in Financial Services, Insurance and Healthcare through AI-enhanced solutions Zingly.ai, the GenAI and digital-first CX Center provider, announced a…
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Interactions 2024 brings together top CX thought leaders to showcase the latest groundbreaking innovations for cloud, digital and AI transformations NICE announced…
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Industry veteran joins Cyara to drive business as the company scales and the CX assurance market continues to expand Cyara, the creator and leader of the Customer Experience (CX)…
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Enterprise-Grade Workforce Engagement Management and Advanced Compliant Outreach Capabilities Available through Google Cloud Contact Center AI Platform UJET, Inc., the intelligent,…
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NICE  announced the expansion of its operations in Japan, spearheading the launch of CXone. The industry’s leading Contact Center as a Service (CCaaS) platform, NICE CXone will be…
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Proven SaaS Go-To-Market Leader Joins CX Transformation Software Company SupportLogic, the world's first next-gen customer experience platform for customer support and service teams,…
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Verint’s AI Blueprint Wins Automation Solution of the Year Award Verint Systems, The Customer Engagement Company™, announced it has won Automation Solution of the Year for its AI…
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