CX Report

European Contact Centers Meet Challenges via the Cloud

STS News Desk Oct 20, 2022

Companies keep improving customer experience with new technologies and services as work modes and consumer expectations change, ISG Provider Lens report says A growing number of…
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Lead Distribution & Call Management

ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers, Work…

STS News Desk Jun 17, 2022

Artificial Intelligence Services, New Automation Processes, and Workflows Can Raise WFH Agent Productivity ASAPP, Inc., the AI Cloud company published its CX Report: ‘Is the Future of…
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