CX Maturity

Zendesk and Enterprise Strategy Group Report Shows Customer-centric Leadership Is the New Growth…

STS News Desk Oct 9, 2020 1

New CX Maturity Scale finds companies using service and support best practices drive dramatically better success and agility in the midst of the COVID-19 pandemic Zendesk, released new…
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Artificial Intelligence (AI)

LogMeIn Study Finds Organizational CX Maturity is Rising but Gap Between Leaders and Laggards is…

STS News Desk Aug 25, 2020 0

LogMeIn today announced the results of a new commissioned study conducted by Forrester Consulting designed to help customer experience (CX) decision makers evaluate their current state,…
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